Data Subject Rights under GDPR
The GDPR provides individuals with enhanced rights over their personal data. Organizations must have processes in place to facilitate these rights effectively.
The Eight Rights
1. Right to be Informed (Articles 13-14)
- Individuals have the right to be informed about the collection and use of their personal data
- This is provided through privacy notices
2. Right of Access (Article 15)
- Individuals can request a copy of their personal data
- Also known as a Subject Access Request (SAR)
- Must be provided free of charge within one month
3. Right to Rectification (Article 16)
- Individuals can have inaccurate personal data corrected
- They can also complete incomplete data
4. Right to Erasure (Article 17)
- Also known as 'right to be forgotten'
- Enables individuals to request deletion of their data in specific circumstances
5. Right to Restrict Processing (Article 18)
- Individuals can request that processing of their data is limited in certain circumstances
- Data can be stored but not used
6. Right to Data Portability (Article 20)
- Individuals can obtain and reuse their data for their own purposes
- Data must be provided in a machine-readable format
7. Right to Object (Article 21)
- Individuals can object to processing based on legitimate interests or public interest
- Absolute right to object to direct marketing
8. Rights Related to Automated Decision-Making (Article 22)
- Right not to be subject to solely automated decision-making with legal or significant effects
- Right to human intervention and to contest decisions
Response Timelines
Organizations must respond to requests:
- Without undue delay
- Within one month of receipt
- Can be extended by two further months for complex requests
- Must inform the individual within one month if extension is needed
Verification and Fees
Organizations can:
- Request additional information to verify the identity of the requester
- Charge a reasonable fee for manifestly unfounded or excessive requests
- Refuse to act on manifestly unfounded or excessive requests
Facilitating Rights
Organizations should:
- Make it easy for individuals to exercise their rights
- Provide clear information about how to make requests
- Have documented procedures for handling requests
- Train staff on handling data subject requests
- Keep records of requests and responses